If your company does not have a structured a technology department or does not have the infrastructure necessary for this service, no problem. We can support your software.
With our Application Management services, we build a team tailored to meet the needs and ensure a quick response to incidents, questions, and timely requests. We provide technical-level support, with well-established Service Level Agreements (SLAs).
The work of our Application Management team is to serve with high speed and always offer a professional structure of root cause analysis and diagnosis, so that with each problem, we can offer opportunities for improvements in the system context.
This service can be done for products that we have developed, or other products. And our Application Management team has the expertise you need to ensure your product stays stable and adheres to what your customers need.
It is worth remembering that our Application Management team is not a squad. When we talk about the necessary profiles of team professionals, this is the selection of developers who are experts in the technology of the project that needs support. This team can act parallel to the development squad.