Omni de-bureaucratizes processes with mobile app developed by DB1
We developed a mobile app to de-bureaucratize credit analysis and benefit more than 222,000 people. Omni Soluções Financeiras revolutionized the entire credit analysis process by announcing the Omni+ mobile and desktop platform, developed by DB1 Global Software, which should benefit merchants, credit agents, and consumers. The change was driven by a desire to put customer benefit at the core of the process. Check out this amazing delivery.
Even in the face of the high values released by ANEF (National Association of Automobile Financial Companies in Brazil) for vehicle financing, there is an obstacle to business success: bureaucracy. It is necessary to analyze if the client’s name is clean, if they belong to the necessary age group, if they have proof of income, credit history, and percentage of entry.
The process for granting vehicle credit is laborious, and the customer often finds it difficult to get all the necessary information. The idea of the mobile app is to bring practicality to the seller and the customer, providing all the information on the spot.
“With the development of Omni+, we seek to de-bureaucratize the processes for granting credit to give more dynamism to the process. We carried out a UX work to develop this app and other solutions, with real concern in the end user and putting the benefit to customers at the center of the process”, comments Murilo Silvério, Operations Director of Omni Soluções Financeiras.
DB1 Global Software was responsible for developing the mobile platform based on processes that ensure delivery on time and with a low rework rate. Ten experts were selected, and it took a little over two months to develop Omni+, with almost 300 deliverables generated.
For DB1 Global Software it is a pride to start in one of the most important projects for Omni Financial Solutions, such as Omni+.