People impacted
people depend on BRK’s digital platform simply working.
Client satisfaction
satisfaction recorded with the new experience.
Accuracy on estimates
accuracy on the squad’s effort estimates.
Speed with agentic engineering
faster than the traditional method, at half the cost.
BRK
Utilities · Sanitation and water distribution
The first step of the digital transformation.
BRK had a clear vision: accelerate its digital transformation journey with a partner that understood its business. And the challenges were real. PIX was still new to the sector and had to be secure and intuitive. Requesting a duplicate bill was an in-person process that needed to go digital. And above all, 16 million people depended on the platform simply working.
A dedicated squad inside the Minha BRK app.
DB1 went beyond technology: it assigned a dedicated squad focused on user experience, to improve BRK’s relationship with its millions of clients. The features built for Minha BRK made services more accessible, more direct and more intuitive.
Delivery quality opened space for more.
99.58% satisfaction already measured, before any conversation about the next project.
With 99.58% satisfaction and a squad that understood BRK’s business, trust was established, and the door to the next step was open. That trust led BRK to invite DB1 into Fonte do Futuro, a social project bringing drinking water and sanitation to public schools. Building the project’s official website took the partnership one step further: DB1 became a sponsor of the initiative.
One specialist, one copilot and a portal migrated 3x faster.
3x faster: the first agentic engineering delivery on a real essential-service portal.
DB1’s evolution toward a new positioning, agentic software engineering, came with a tool of its own: the Clovis CLI, a technical copilot that amplifies engineers. BRK was expanding into a new city and needed to migrate an existing portal. That kind of project usually takes time, costs a lot, carries operational risk and ties up several specialists.
BRK and DB1: software development to modernize the client relationship.
What changed for BRK.
16 million people impacted
Essential services that used to require a phone call or an in-person visit now resolve inside the app.
Technical reliability
98% accuracy on effort estimates and 99.58% client satisfaction across the partnership.
Agentic engineering in production
The first portal migration run with 1 specialist and the Clovis CLI: 3x faster, half the cost, same quality and security.
“One thing that caught my attention from the beginning of the partnership with DB1 is the relationship, the way they engage with the client, always staying close, trying to understand what our needs are.”
Patrizia Leon
Executive IT Director · BRK